Quote Originally Posted by Veronica View Post
But imagine being the office staff, receiving several phone calls, first thing in the morning when it's the most hectic in there.

It frustrates me because I've put the information out there several times to avoid inundating the office staff with needless phone calls.

So maybe I'm wasting my time creating notices and a website to keep parents informed.
It's not a waste of time to inform people, but it might be a waste of energy to fret because you don't get 100 percent success. Can you estimate the percentage of people who had to call?

It's human nature that people don't read carefully or retain information 100 percent of the time. If you didn't create notices and a website, you success rate would presumably be zero.

Chances are you are getting some of the results you want -- just not perfection.