I agree with Indy.
You have to be armed with information and know what you want. You can't depend on the shop to "advise" you. It shouldn't be this way, but it is.
The only things I buy at an LBS are my bikes and shoes (a rather large investment), as well as occasional emergency supplies. We do order on line for everything else, because we don't need them for mechanics. However, even with my knowledge and DH accompanying me, I was treated like crap and sold things that weren't right for me at more than one place.
That was a few years ago; the best thing that's happened is that one of the shop's female employees read my account of what happened with the fit of my Kuota here on TE. I am sure it wasn't too hard to figure out who had written the post. I am treated like a queen now, because of this, as well as the fact that every time I am in there, I see another rider that I know. When DH told the owner that "she knows every cyclist in (the 3 surrounding towns)," he acknowledged this with body language indicating that they are well aware that I am not shy about spreading the word about how I am being treated there.
Last edited by Crankin; 04-07-2012 at 07:18 AM.
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