Oh, this reminds me of a dial-up provider I had about 10 years ago. I had an "unlimited" plan. One month I couldn't get connected. I called to find out why and was told that I'd gone over my minutes, or whatever...wait, what?! I had set my modem to not disconnect, since reconnecting was a pain. They wanted customers to reconnect every 30 minutes...screw that.

So like 3 weeks into a 4 week cycle I was cut off. Of course I switched companies. If a company is going to claim unlimited, then that is what they need to provide.

Our bank pulls BS like this with our "available" balance. More than once my checking account has shown a particular dollar amount is available. So I'll pay bills, then end up overdrawn, even though I had more than enough showing as "available." Their idiotic system will show pending transactions as available...but it only works at the detriment of the customer. If I use my debit card that money is instantly gone...but if I deposit a check it's not my money until it clears--even if it says available. Utterly ridiculous and more than a little fraudulent, IMO.