I told the story of this video today to a young girl undergoing a procedure. It was not going well by the time the physician and I arrived. I painted a picture for her, talked in a quiet voice, and told her all of the things the girl in the video said, described what the video girl was looking at, the questions she asked, the shakiness in her voice, and ultimately her success. I guess a metaphor for what this youngster was going through. It worked. 
And I promised her I would e-mail her the link. My thanks to the OP!!!
"You can't get what you want till you know what you want." Joe Jackson
2006 Cannondale Feminine/Ultegra/Jett
2012 Trek Speed Concept 9.5/Ultegra/saddle TBD