Gauging workplace sensitivity

[zoom-zoom]

Sometimes a product is wildly popular, like the iphone and iPad where the target user is just thrilled.

Remember the Newton, Apple's first foray into a tablet? Yeah, that one wasn't wildly popular. It took a second try to get it right.

Tech folks should be thankful when regular people point out potential issues with real-world use of their inventions. Better YOU provide input than an angry customer.

[Irulan]

Sounds like the guy has an ego problem.