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Thread: Trainer Rant

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  1. #1
    Join Date
    Feb 2010
    Location
    Michigan
    Posts
    477
    They were awesome to deal with. I had to take it apart but he explained how to remove the resistance unit and they paid shipping to send it back. I got a replacement part the other day. I will set it back up this weekend.

    I was missing a nut for the replacement part too, and they are sending that as well.
    2012 Trek Lexa SL
    2012 Giant TCX2
    2015 Trek Remedy 7
    2016 Trek Lexa C
    2016 Specialized Hellga-Fat Bike

  2. #2
    Join Date
    Nov 2009
    Location
    West MI
    Posts
    4,259
    I had a similar issue with the regular mag trainer (mine seemed to have a bad bearing from day 1). I sent my bad resistance unit in and they overnighted me a new one the same day they received the defective one. I think I was only without a trainer for maybe 3-4 days.
    Kirsten
    run/bike log
    zoomylicious


    '11 Cannondale SuperSix 4 Rival
    '12 Salsa Mukluk 3
    '14 Seven Mudhoney S Ti/disc/Di2

 

 

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