I got my Road ID not too long ago, and I love it, too! And I thought it was great customer service that they send it USPS and the company pays for shipping. I feel great comfort wearing mine since I bike and run alone out on country roads.

I have the necklace style, and the only thing I noticed about it that was sort of discomforting is that the ID hitting against the chain sounds like a dog's collar with an ID and it freaks me a bit, since I've been chased and bitten by a dog. Funny how that one incident 12 years ago still haunts me.