So p@&&ed at LBS

[marni]

I'm sorry but this particular "gentleman" seems to ha ve delusions of adequacy and he is I am sure King of the World, at least in his own mind. If it were me I would ha ve washed my hands of him by now. I'd rather ride and train alone any day than put up with spoiled insecure individuals like him.

By this time I hope your have your bike issues settled.

just sayin.

marni

[Kiwi Stoker]

But he's not alone. I have heard and know other bike shop owners who do similar things, both to suppliers and to customers.

See my comments on "Broken Bike Shop Model" thread but LBSs taking advantage of systems the suppliers have to feather their own nest is VERY common. Normally customers NEVER find out about what happens behind the scenes but swapping components on bikes as they are being built, warrenteeing items and keeping the replacement item and passing on a older item, yeah there's a bit of corruption out there as they work the systems to their advantage.

And also reps often work it for both sides so to cozy up to a LBS so their sales increase. Find a loophole in a policy, and the rep will know about it.

This is the true dark side of the cycle store industry.