I'm thinking part of the issue with his bike may have been tire inflation, at least the bouncing around part. But yeah, if it doesn't fit, it's not going to feel good, so that too is part of the problem, I'm sure.
Surly's are well loved and if you've spent any time on this forum, you'll know many of us have hearts for steel (as opposed to hearts of steel
) for the comfort factor.
'02 Eddy Merckx Fuga, Selle An Atomica
'85 Eddy Merckx Professional, Selle An Atomica
'10 Soma Double Cross DC, Selle An Atomica
Slacker on wheels.