So after receiving my email, we were told that "the part has to be ordered from Shimano, for the warranty."
Huh?
DH got on the phone and said, "OK, I'm ordering it. Now. End of story"
The woman told him she didn't think "time was an issue." Let's see, everything else is here, DH's bike is being put together, and I wouldn't care? She was told a couple of weeks wouldn't matter, but 3 months... we don't ride in the snow.
I really don't get the bit about no market for higher end women's components. What about all of us? What do women who race have?
I was going to give my older son the birthday gift of having the bottom bracket and brakes fixed on his Serotta that his younger brother gave him. Now I won't take the bike to the shop, even though they have great mechanics. So, they just lost a little more business.
Oak, I thought that was funny about the cranks. Even I would be spinning like a hamster! I do love my 165s, though. And they gave me sh*t about those 6 years ago.