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  1. #1
    Join Date
    Jun 2003
    Location
    MI
    Posts
    2,543

    What its like in one of the unhealthiest counties in one of the unhealthiest states

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    Last night I went to Walgreens to buy a greeting card and some scotch tape. I set my items down at the registrar . . .

    Cashier: Rolls eyes at me, waves arms about and starts sighing impatiently.
    Me: *confused* "What?"
    Cashier: In a disgusting, impatient tone "Well (sigh), What do you want?!?
    Cigarettes, tobacco, lottery ticket, liquor?"
    Me: "Uhm. I just want this card and this tape."
    2005 Giant TCR2
    2012 Trek Superfly Elite AL
    2nd Sport, Pando Fall Challenge 2011 and 3rd Expert Peak2Peak 2011
    2001 Trek 8000 SLR
    Iceman 2010-6th Place AG State Games, 2010-1st Sport, Cry Baby Classic 2010-7th Expert, Blackhawk XTerra Tri 2007-3rd AG

    Occasionally Updated Blog

  2. #2
    Join Date
    Sep 2006
    Location
    Central Indiana
    Posts
    6,034
    Wow; I'm not sure what is most upsetting: The cashier's rudeness to you or her assumption that you were there to satisfy some vice. Thank goodness that you can now pay at the pump. I can't stand going into a gas station while the five people in front of me buy some combination of cigarettes, lottery tickets, giant fountain drinks and junk food. It just bums me out.

    While in Missouri on our Katy Trail tour, I went into convenience store/gas station to see if they had any fresh fruit. You never know, right? The cashier said "no, but we have pizza." How exactly did she make the leap from fresh fruit to pizza?
    Live with intention. Walk to the edge. Listen hard. Practice wellness. Play with abandon. Laugh. Choose with no regret. Continue to learn. Appreciate your friends. Do what you love. Live as if this is all there is.

    --Mary Anne Radmacher

  3. #3
    Join Date
    Jul 2005
    Location
    Illinois
    Posts
    3,853
    Quote Originally Posted by limewave View Post
    Last night I went to Walgreens to buy a greeting card and some scotch tape. I set my items down at the registrar . . .

    Cashier: Rolls eyes at me, waves arms about and starts sighing impatiently.
    Me: *confused* "What?"
    Cashier: In a disgusting, impatient tone "Well (sigh), What do you want?!?
    Cigarettes, tobacco, lottery ticket, liquor?"
    Me: "Uhm. I just want this card and this tape."
    Check out kid rolled his eyes at me yesterday when I gave him a coupon... I walked over to the customer service counter mid-transaction and got the manager. Kid got reamed and the manager finished the transaction herself.

    I've decided I'm no longer going to accept poor customer service.

    Electra Townie 7D

  4. #4
    Join Date
    Jun 2008
    Location
    Michigan
    Posts
    865
    I have a whole bunch of places I won't shop at because of poor service, but I haven't taken the correct measures and notified management. Like they'd care anyway. Limewave, I Live in Jackson County. If you think it's bad on your side of the state you should check it out here if you really want to be disgusted!


    Not all who wander are lost

  5. #5
    Join Date
    Jun 2002
    Location
    Mrs. KnottedYet
    Posts
    9,152
    Quote Originally Posted by Pax View Post
    I've decided I'm no longer going to accept poor customer service.
    Maybe we can start with management. One day in the customer service call center enviornment:

    email from a manager: will everyone who can't get email please reply to this email?
    Last edited by Trek420; 09-29-2011 at 06:22 PM.
    Fancy Schmancy Custom Road bike ~ Mondonico Futura Legero
    Found on side of the road bike ~ Motobecane Mixte
    Gravel bike ~ Salsa Vaya
    Favorite bike ~ Soma Buena Vista mixte
    Folder ~ Brompton
    N+1 ~ My seat on the Rover recumbent tandem
    https://www.instagram.com/pugsley_adventuredog/

  6. #6
    Join Date
    Oct 2007
    Location
    where ARE we?
    Posts
    429
    Quote Originally Posted by Trek420 View Post
    Maybe we can start with management. One day in the customer service call center enviornment:

    email from a manager: will everyone who can't get email please reply to this email?
    oh my gosh, that seriously cracked me up!
    2009 Fuji Team

    My blog - which rarely mentions cycling. It's really about decorating & food. http://www.crisangsteninteriors.com/blog

  7. #7
    Join Date
    May 2010
    Location
    Denver
    Posts
    1,942
    Quote Originally Posted by Trek420 View Post
    Maybe we can start with management. One day in the customer service call center enviornment:

    email from a manager: will everyone who can't get email please reply to this email?
    I feel a whole lot better now about our IT guy emailing us to tell us that the office internet was down.

    "I never met a donut I didn't like" - Dave Wiens

  8. #8
    Join Date
    Jul 2011
    Location
    UK
    Posts
    127
    LOL at both. We're supposed to log all requests for IT assistance on a specific webpage or email the department on a dedicated email address, which is a bit of a challenge when your system crashes and you can't access the internet or email and you need them to fix it.

  9. #9
    Join Date
    Jun 2002
    Location
    Mrs. KnottedYet
    Posts
    9,152
    Quote Originally Posted by grey View Post
    oh my gosh, that seriously cracked me up!
    And then it's the customers. I know you're busy, I'm busy too, I know it took an act of G*d to reach us (next time check out http://gethuman.com/) I know you're tired of the robot, trust me the internal ones I use are worse for me but ... calling from the bathroom? You think we don't know? You can ask me to wait, really. Otherwise Ewww, just eww.

    And just another note sir, you dialed 800 TRE-K420 to reach me not 900. If you need that kind of excellent customer service just tell your wife and kids (who I hear in the background) that you're taking the car to Aurora or International blvd for a a while. Otherwise, Ewww, just ewww.
    Last edited by Trek420; 10-01-2011 at 06:39 AM.
    Fancy Schmancy Custom Road bike ~ Mondonico Futura Legero
    Found on side of the road bike ~ Motobecane Mixte
    Gravel bike ~ Salsa Vaya
    Favorite bike ~ Soma Buena Vista mixte
    Folder ~ Brompton
    N+1 ~ My seat on the Rover recumbent tandem
    https://www.instagram.com/pugsley_adventuredog/

  10. #10
    Join Date
    Apr 2009
    Location
    Tucson, AZ
    Posts
    4,632
    Quote Originally Posted by jessmarimba View Post
    I feel a whole lot better now about our IT guy emailing us to tell us that the office internet was down.
    My undergrad institution e-mailed us to tell us that the campus internet was having problems...when no one could actually get onto the internet.
    At least I don't leave slime trails.
    http://wholecog.wordpress.com/

    2009 Giant Avail 3 |Specialized Jett 143

    2013 Charge Filter Apex| Specialized Jett 143
    1996(?) Giant Iguana 630|Specialized Riva


    Saving for the next one...

  11. #11
    Join Date
    Apr 2006
    Location
    I'm the only one allowed to whine
    Posts
    10,557
    I spent some time in the midwest. Quite a shock after growing up in the west.

    The first time I went into a grocery store, and saw carts laden with processed food and with multiple six-packs of pop hanging off the edges of the carts, I thought there must be some event going on.

    No, that's just the way those people ate.

    I swear, they didn't drink water.

    And the booze and cigarette consumption, whew. Reading Limewave's post was a total flashback to that environment. I barely noted the attitude of the clerk, it was all about the cultural assumptions in that unhealthy world as I read.

    It would be a good topic for an anthropology thesis.
    "If Americans want to live the American Dream, they should go to Denmark." - Richard Wilkinson

  12. #12
    Join Date
    Sep 2007
    Location
    Uncanny Valley
    Posts
    14,498
    Quote Originally Posted by Trek420 View Post
    I know you're busy, I'm busy too, I know it took an act of G*d to reach us (next time check out http://gethuman.com/) I know you're tired of the robot, trust me the internal ones I use are worse for me but ... calling from the bathroom? You think we don't know? You can ask me to wait, really. Otherwise Ewww, just eww.

    Hahahahaha ...

    From the customer's point of view:

    I didn't have to pee when I dialed the call. Forty-five minutes ago. Now I have to pee. And there is no way on G*d's green earth that I am going to hang up, go pee, then dial again.

    Sorry you had to listen. I hope you're aware that nine times out of ten, I'm done peeing and on hold for another 10-15 minutes before anyone picks up.
    Speed comes from what you put behind you. - Judi Ketteler

  13. #13
    Join Date
    Sep 2008
    Location
    San Diego, CA
    Posts
    1,316
    Quote Originally Posted by KnottedYet View Post
    ...
    No, that's just the way those people ate.

    I swear, they didn't drink water.

    And the booze and cigarette consumption, whew. ...
    Having spent my high school years in Alabama where ketchup was considered a vegetable in the school lunches -- I'm not even making that up -- I can tell you that the thinking there is that soda is mostly water, so it counts as water, and if it's sweetened with Splenda instead of sugar, it's considered the healthy choice.

    Booze: ditto -- mostly water.

    Cigarettes: from tobacco leaves...it's a vegetable, too. Besides, they look so darn cool.

    Roxy
    Getting in touch with my inner try-athlete.

  14. #14
    Join Date
    Sep 2008
    Location
    San Diego, CA
    Posts
    1,316
    Quote Originally Posted by OakLeaf View Post
    Hahahahaha ...

    From the customer's point of view:

    I didn't have to pee when I dialed the call. Forty-five minutes ago. Now I have to pee. And there is no way on G*d's green earth that I am going to hang up, go pee, then dial again.
    Okay, but what about the people who call from a public restroom? I mean really, in the women's locker room at the Y where it's plainly posted, "No Cell Phones"?

    And the restroom at the park where I go before my bike rides...I feel embarrassed doing what I have to do in there while the woman next to me is on the phone. Sheesh.
    Getting in touch with my inner try-athlete.

  15. #15
    Join Date
    Apr 2006
    Location
    I'm the only one allowed to whine
    Posts
    10,557
    When I realize the woman in the stall next to me is on the phone, I have the most incredible urge to make extremely loud whoopee cushion noises...
    "If Americans want to live the American Dream, they should go to Denmark." - Richard Wilkinson

 

 

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