Bike Fit/LBS/and Regrets

[Seajay]

As a matter of course....every once in a while a shop will get a fit wrong. It happens. It shouldn't happen often....but it happens.
There are only so many exceptional bike shop employees and even fewer who can REALLY sort out a complex road fit.
However, in these cases of fit mistakes, the shop should do everything they can to make things right for the buyer.
My guess is most every shop owner would do that if the buyer gave them a chance by talking to them.

If I could offer a couple things to defend against unskilled sales staff....?
-Give yourself time. Consider going to the shop when they will have time to work with you.
-Ride a bike above and below the size you are initially offered.
-Pay attention to your hands, shoulders and the base of your neck
...if they aren't happy on a test ride don't buy until they are. It's not going to get better as you "get used to it" If the shop can't make small changes to the bike to accommodate this...they likely don't have the skills to get your fit correct.
-Don't ever assume you will get used to it. You shouldn't have to and you rarely will.