Do I expect too much?

[indysteel]

This might not be gender-related. It sounds like garden-variety incompetence.

I had an interesting discussion about an LBS with a neighbor who is a nationally-ranked athlete. Turns out he gets the same crappy service I do at this store.

That's my take on it as well, although I do think the fitter's gender may have caused part of the disconnect. He has what I see as the "macho guy" mentality about things. Under that mentality, of course you just go out and ride the bike to figure out fit. Suck it up. Be a man about it. It's the same thought process by which they attempt to build something without first looking at the directions or drive someplace new without looking at a map. It's the I don't need help like you female wusses need help; I can do it on my own mentality.

Not to stereotype or anything.