Quote Originally Posted by PamNY View Post
So sorry this happened. And I don't blame you for being distressed that NPS didn't tell you about conditions when you called them.

I would always trust a phone conversation to provide better information than what's posted on a web site.

I would be tempted to write a letter about this, if you have documentation about when you called and who you talked to. I've heard NPS employees complain about clueless tourists very often. Perhaps they need to be reminded to do their part in providing accurate information.
Oh yes, we are writing letters to the NPS for sure.