A PPO (preferred provider option) is kind of a cross between traditional insurance and an HMO. The insurer has a network of physicians and other providers that are "preferred" or "in network". If the doctor or other provider isn't in your network and it isn't an emergency you end up paying a lot more. BC/BS in various states are different entities plus BC/BS often has many different types of plans available, including PPO plans, HMOs and traditional insurance.
Her employer should have a book with a list of in network providers that she can check.




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