Congratulations on what sounds like a great purchase! You're encouraging him to do something fun and healthy. I test rode the cross check and in just a couple of minutes was able to reach down and shift. It took some practice though. Maybe you could rotate the handlebars so the hoods/brakes are up a little higher. Know what I mean? That might make him a bit more comfortable.
Glad it all worked out!
"Opportunity is missed by most people because it is dressed in overalls & looks like work" - Thomas Edison