Just bought my first Chaco sandals!

[badgercat]

I was very happy with every repair Chaco did to my sandals. (I've got a pair that is nearly 15 years old and still going strong.)

Wolverine World Wide has done 2 repairs for me. One was less than stellar, but it was an extenuating circumstance with a very abused sandal.

Dave Page Cobbler was one of the authorized repair guys for the original Chaco, and I wouldn't hesitate to send a lifted sandal to him for repair. He did lifts for Chaco in the old days. http://davepagecobbler.com/

I'm really glad to hear you've had good experiences with the W.W.W. incarnation of Chaco. I know that if my sandals were more "typical" there probably wouldn't have been a problem in the first place... I just felt like my situation was handled badly. If they knew they couldn't do it right, they shouldn't have done it... or, they at least shouldn't have tried to pretend like nothing was wrong when it didn't turn out well.

I'll keep Dave Page in mind for future needs.

ETA: of course, I'm very grateful that I'm getting new sandals out of the deal. The ultimate resolution is good... I just wish I hadn't had to go through the heartache first! Now, I'll try to stop hijacking... let's go back to celebrating Emily's new shoes.