Heard back from Carol already - she will take it back and refund my money. Lesson learned she said...she must have measured wrong. That's good news. But boy, what a bummer.
Heard back from Carol already - she will take it back and refund my money. Lesson learned she said...she must have measured wrong. That's good news. But boy, what a bummer.
You know what... I realize it's wrong to speak ill of the dead... but my business dealings with Tom were not so great.
I ended up returning my defective saddle I purchased from him. He was just such a jerk. Not only did he insist that I keep his clearly defective saddle, he personally insulted me from a phone conversation we had prior to purchase after the fact, AND then he had the audacity to deduct from my refund *his* money order costs for refund... much less I was out my shipping cost both ways to receive the saddle, and ship it back for defect.
Sometime shortly after that for reasons not mentioned TE stopped carrying his line. Can't speak for TE, but crimony, I'd ride a 2 x 4 board scrap outta my garage before I'd repeat that experience.
Hope you get all your issues worked out.
Last edited by Miranda; 04-23-2011 at 07:27 PM.
Sounds like the sisters are a lot nicer than Tom. And they are learning.
I like Bikes - Mimi
Watercolor Blog
Davidson Custom Bike - Cavaletta
Dahon 2009 Sport - Luna
Old Raleigh Mixte - Mitzi
Actually, he passed away almost exactly a year ago. He was riding last year's Devil Mountain Double at the time.
This years' DMD is next weekend.
(This is admittedly not really relevant to the thread discussion, but I've been thinking about DMD and it was a surprise to see Tom's name pop up here).
2009 Lynskey R230 Houseblend - Brooks Team Pro
2007 Rivendell Bleriot - Rivet Pearl
it's funny how that works, isn't it?!
I like Bikes - Mimi
Watercolor Blog
Davidson Custom Bike - Cavaletta
Dahon 2009 Sport - Luna
Old Raleigh Mixte - Mitzi
I love mine. I have them on all my bikes. Actually, when I heard Tom died, I bought a spare, in case the company didn't continue. I never had any issues to deal with. I was happy from the first ride. I have probably close to 10,000 miles on my first one, and it's still going strong.
'02 Eddy Merckx Fuga, Selle An Atomica
'85 Eddy Merckx Professional, Selle An Atomica
'10 Soma Double Cross DC, Selle An Atomica
Slacker on wheels.
my husband loves his too. But that's why there are so many saddle brands. We are all a little different in that area...
I like Bikes - Mimi
Watercolor Blog
Davidson Custom Bike - Cavaletta
Dahon 2009 Sport - Luna
Old Raleigh Mixte - Mitzi
Sarah
When it's easy, ride hard; when it's hard, ride easy.
2011 Volagi Liscio
2010 Pegoretti Love #3 "Manovelo"
2011 Mercian Vincitore Special
2003 Eddy Merckx Team SC - stolen
2001 Colnago Ovalmaster Stars and Stripes
When Tom started selling the saddles, he figured enough people would fit his saddle and someone else could worry about the others. More or less the definition of a niche market and it worked well. I think it's cool his sisters are keeping it going.
I like Bikes - Mimi
Watercolor Blog
Davidson Custom Bike - Cavaletta
Dahon 2009 Sport - Luna
Old Raleigh Mixte - Mitzi