I basically try to remain positive about things, keep complaints low, but I can't with this one. I had the most terrible fitting experience I have ever had at Pedal Power in Acton, and I'll announce it to anyone I can if it can prevent someone else from having a bad experience. Based on my experience and comparison of fitters, I would never recommend a fitting at Pedal Power in Acton. I feel that Mr. Pedal Power (and the Mrs.) are pretty inept when it comes to fitting. First, he refused to fit me with my saddle that I brought in. It somehow didn't fit his idea of an appropriate saddle. Then, he couldn't understand why I was having some pain and needed to scootch back on one of the saddles that he did put on. He apparently couldn't think outside of the box - that particular feedback didn't resonate with him, he was a bit stumped and continued with some other outrageous suggestions illustrating that he was not good at either observing someone on a bike and/or listening to the feedback of the consumer. That and a few other outrageous ill-fitting suggestions, such as trying to fit me on one of those spongy noseless saddles for an aggressive position on a carbon fiber road frame even after I told him I'd be riding in paceline on occasion. Apparently, some of the adjustments that I needed were slightly outside of his measurement system (he uses Body Scan CRM) and he just didn't know how to deal with it. He finally gave up on fitting me. Just gave up and wouldn't continue! He already had my money on a credit card and refused to give me my money back. Bozos no matter how you look at it.

A few weeks later I went to Belmont Wheelworks and got fitted by John Allis, a phenomenal guy (the one wavedancer calls out). Yup, could just watch me on the bike and know what was needed. He fit me on the saddle I brought in, made some adjustments and I was on my way with a happy fit.