Did they build the bike with used components? They should still have talked to you about reach. If you are short you probably have small hands, therefore you have reach challenges. Tell them to take a look at the levers from Cane Creek before the bike gets any older. Maybe they'll work with you on a swap. I bought these but have not installed on a bike.

http://www.canecreek.com/scr-5c_lvr.html

Jobob can give us a review. Anyone else?