Good luck with the electric company. I'd call them and see what they say. It can't hurt. I know when my husband went to the electric company to open an account and get our electric turned on. (Actually I think transferred as we are renting a townhouse). The lady in front of him had gone to pay her bill and when she went to pay it they told her it was already paid. They would not tell her who paid it, just that it was paid and she owed them nothing for that month. My husband said she was so happy and looked so relieved also. So I'm guessing it can be done, but I have no ideas other than to call the company and ask.

That is just awesome what your friend is doing for them as well.