Atrocious ALINE after sales service. Ripped of by them.

[rstride]

Ah, but it does cost you something. It costs you quite a lot.

BTW, I just called Aline about your problem. Nice folks. Maybe you should let go of your anger and call them.

And since the likely cause of your problem is an employee who left the company before sending you your insoles, don't try to contact that person directly any more. When you get the automated greeting system on the phone, hit "0" to get the operator. They will direct your call to someone who can help you. Don't go through the directory for your contact's voice mail box, as that person might be gone.

I did email sales and info@aline.com as well as the specific sales person. The sales and info email address are listed on their website.