+1 on Direct TV comments.
I've had pretty good experiences with them. I have had a few bad experiences with technicians that showed up to install a service or new hardware and they seemed pretty clueless, but I could have gotten a bad tech, but in the end I got what I wanted installed and was offered a credit for the troubles.
I do wish DTV didn't contract out service to local satellite companies-- who at times don't always invest in training and the like.
Anytime I had to call DTV for any issues it's been rock solid and issues resolved immediately.
We do have pretty solid signal strengths with no trees in the near vicinity that might interfere. Only the strongest of storms take down the sat and only for a few minutes. Ice does seem to cause issues more then snow-- wind tends to only allow a small amount of snow to actually stick to the dish were sleet and ice build up and cause issues. Luckily, my dish is mounted where I can open a window and use a broom to brush the dish off.
In-Laws in Tennessee got DTV installed and the house is tucked back in a pocket of trees and you can't really even see the house from the road and didn't have a problem with signal or install.
It's all about the RIGHT line of sight.. Since we're in October and the sun is at the right angle in relation to the satellites, between 2:30-3:00PM and the house (where the dish would likely be installed) is not in shadow, your good... from my DH and his DirectTV geeks. LOL
Happy DirectTV customer for six years,
Shannon