This insults my intelligence.... I don't need suggestions on how to handle this. I'm venting, ok? If you're a Title Nine fan, good for you. I hope you continue to have positive shopping experiences with them.

For chrissake, I work full-time and I don't have the time to call them, wait around while they put me on hold, etc.

Let's face it, given the company's recent track record of crappy customer service, it's more likely that my email will go unanswered and is not lost in the ethernet (I did not get a delivery failure notice, and the cc that I sent to myself was delivered).

Enough said.