Oak -- I understand that but as I said, Title Nine did not even respond to my email (poor customer service). I've never, ever, ever experienced the USPS sitting on a package for more than a week, even something sent parcel post. Maybe the item is lost; however, Title Nine should have the decency to respond to my inquiry and if it's a good company, contact the shipper to initiate an investigation.

Any old how, this was simply the last straw, as my experiences with Title Nine have been increasingly unsatisfactory.