Sorry to hear about your epic disappointment Nanci. It sounds like it just wasn't meant to be. Shoes are particularly hard to buy on the Net. Maybe your BF could find a pair he's happy with & then you go & buy them on the Net from a different dealer. Wouldn't blame you if you NEVER dealt with that dealer again. He or she (owner) will regret their sloppy deal 'cause word (& print) travel fast.
Good luck.