Welcome guest, is this your first visit? Click the "Create Account" button now to join.

To disable ads, please log-in.

Shop at TeamEstrogen.com for women's cycling apparel.

Results 1 to 15 of 56

Hybrid View

  1. #1
    Join Date
    Jul 2007
    Location
    Bothell area, WA
    Posts
    564
    Hey ladies, here's a little update on how all this turned out. Hertz Claims Management wrote me a check for $1,400 for repairs without batting an eye. They also agreed to pay for the cost of the rental bike, although I doubt any of us imagined that it would take 6 weeks for me to get my bicycle back repaired (I haven't gotten reimbursed for that $985 charge, so this matter isn't completely resolved yet. Also I have an ongoing issue with the shop that did the work, but that doesn't stop me from riding the bike). It's taken another 2 weeks since then to actually get it back into 100% enjoyable-to-ride condition. I

    Here's how it turned out after the repairs:









    The work included: a Davidson fork painted to match the fenders; a new Terry Donna Butterfly saddle; a new left-side crank arm; a new front wheel; new pedals; and replacing the broken carbon bars with an old aluminum set I already had. The new wheel and crank arm don't match the old ones because colors have changed since I built the bike originally.

    Overall I'm satisfied so far. I'm not totally happy with the results because of the mismatching, the terrible customer service at the shop that did the work, and the outstanding rental bike cost. But I have my bike back for Bike to Work Week, so I'm not complaining.
    Almost a Bike Blog:
    http://kf.rainydaycommunications.net/

    Never give up. Never surrender.

  2. #2
    Join Date
    Aug 2009
    Posts
    287
    Good thing he was driving a Hertz car and it was insured. What a pain in the butt for you to have to go through all this. I'll bet you'll be so relieved when it's all finally resolved.

  3. #3
    Join Date
    Sep 2008
    Location
    WA
    Posts
    138
    The great news is that it is still very much YOUR bike and even more important that you are able to keep riding. I hope your Commute Challenge spoke card is worn to tatters by the end of the month.

  4. #4
    Join Date
    Jul 2007
    Location
    Bothell area, WA
    Posts
    564
    Quote Originally Posted by staceysue View Post
    I'll bet you'll be so relieved when it's all finally resolved.
    You can say THAT again!
    Almost a Bike Blog:
    http://kf.rainydaycommunications.net/

    Never give up. Never surrender.

  5. #5
    Join Date
    Nov 2007
    Location
    Western Canada-prairies, mountain & ocean
    Posts
    6,984
    Ride happy kerfogos! Looks like a bike you'll lovingly wash ..off the Seattle rains.
    My Personal blog on cycling & other favourite passions.
    遙知馬力日久見人心 Over a long distance, you learn about the strength of your horse; over a long period of time, you get to know what’s in a person’s heart.

  6. #6
    Join Date
    Aug 2008
    Location
    St. Louis, MO
    Posts
    1,058
    Glad to hear your getting results. Don't give in until you are totally reimbursed!
    "Well-behaved women seldom make history." --Laurel Thatcher Ulrich

    '09 Trek WSD 2.1 with a Brooks B-68 saddle
    '11 Trek WSD Madone 5.2 with Brooks B-17

 

 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •