I've shopped with them many times. It's really great if you are in a hurry and they are good with returns. They also tend to have stock on things that are sold out elsewhere so if there is something hard to find, they might be your spot.

BUT, if you do an item to item comparison to other places, their prices are almost always higher. They don't charge shipping, but you do pay for it in the price of the item. It's GREAT marketing but not always the best deal.

I tend to go with Onlineshoes.com and shoot for free shipping coupons or promotions. Their prices are almost always lower on shoes than Zappos.