Okay, don't judge me for this because I know there is a good reason these rules are in place. Having your identity stolen is no joke and I do take it seriously and I understand that it would be a terrible thing to happen to you.
HOWEVER.... I become completely irate when I can't speak to a business representative (customer call center) because only my husband's name is on the account. I'm the bookkeeper of the house, pay all the bills (on time) and deal with any billing discrepancies. When something has to be done, I do it, not my dear husband. I hate going through the whole phone process of listening to what number to press, entering the 16 digit account number, being on hold for 15 minutes, only to find out they won't answer my questions because I am not on the account. I have since had my name put on every account we have, but even when my name has been on an account they did not always fulfill my request. Even when my question has been so generic and had nothing to do with his account per se, but rather their policies they said they would not speak to me. Arrgg, I feel my rage boiling just as I type this.
I feel like since I have my husband's personal information they should be able to talk to me too. I know, I know, anyone can say they are the spouse and if they have stolen the information can act like they are me. But, if it is a male and he has stolen information, he too can act like my husband and they wouldn't know any better. Someone in a previous post said that people become irate for stupid things because they take things personally. I guess this is why I feel irate, because I do take it personally, when I should not. When this happens I feel like a second class citizen, a pee on, and an employee, when I should feel like a partner and owner. I am just trying to take care of business and they are wasting my time. I like to be independent and when I need to rely on him for something it makes me feel inferior. So I do take it personally.
Like I said, please don't judge me for this. I understand why these rules are in place and I do somewhat agree with them. It just pisses me off and that is what this thread is about.
I have other pet peeves, but none that make me as irate as the one above.![]()



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