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  1. #1
    Join Date
    Nov 2009
    Location
    San Francisco Bay Area
    Posts
    43
    Okay, don't judge me for this because I know there is a good reason these rules are in place. Having your identity stolen is no joke and I do take it seriously and I understand that it would be a terrible thing to happen to you.


    HOWEVER.... I become completely irate when I can't speak to a business representative (customer call center) because only my husband's name is on the account. I'm the bookkeeper of the house, pay all the bills (on time) and deal with any billing discrepancies. When something has to be done, I do it, not my dear husband. I hate going through the whole phone process of listening to what number to press, entering the 16 digit account number, being on hold for 15 minutes, only to find out they won't answer my questions because I am not on the account. I have since had my name put on every account we have, but even when my name has been on an account they did not always fulfill my request. Even when my question has been so generic and had nothing to do with his account per se, but rather their policies they said they would not speak to me. Arrgg, I feel my rage boiling just as I type this.

    I feel like since I have my husband's personal information they should be able to talk to me too. I know, I know, anyone can say they are the spouse and if they have stolen the information can act like they are me. But, if it is a male and he has stolen information, he too can act like my husband and they wouldn't know any better. Someone in a previous post said that people become irate for stupid things because they take things personally. I guess this is why I feel irate, because I do take it personally, when I should not. When this happens I feel like a second class citizen, a pee on, and an employee, when I should feel like a partner and owner. I am just trying to take care of business and they are wasting my time. I like to be independent and when I need to rely on him for something it makes me feel inferior. So I do take it personally.

    Like I said, please don't judge me for this. I understand why these rules are in place and I do somewhat agree with them. It just pisses me off and that is what this thread is about.

    I have other pet peeves, but none that make me as irate as the one above.
    Last edited by mhami; 04-15-2010 at 07:45 AM.

  2. #2
    Join Date
    Sep 2008
    Location
    Beautiful NW or Left Coast
    Posts
    5,619
    hi, Mhami!
    I can really relate. A few months ago, my mother called me from the hospital where her husband was dying. She wanted me to find out something about their insurance coverage. He could barely talk, he was weak and since he had recently been intubated, he had almost no voice.
    So i had to call her insurance, pretend I was her, then they needed HIS permission to give me(her) info about his account, so I then had a coworker pretend HE was my stepfather!!!!!!
    My mother had given me all the pertinent info, birthdates, account numbers, but it just shows you how dumb the precautions are; until they can do voiceprints, ANY male voice can be used to pretend to be your husband...
    I like Bikes - Mimi
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  3. #3
    Join Date
    Sep 2007
    Location
    Uncanny Valley
    Posts
    14,498
    another reason to have your durable power of attorney for health care purposes in place, whatever your age....

    People assume that since unmarried couples have to do so much paperwork to get basic aspects of their relationship recognized legally, married couples don't have to do any. There's a lot less, to be sure, but it's not "none."
    Speed comes from what you put behind you. - Judi Ketteler

  4. #4
    Join Date
    Dec 2005
    Location
    around Seattle, WA
    Posts
    3,238
    The siren noise that the deaf chick's phone makes every time she gets a text message. (It's her personal phone). She can't hear it, so why is there a sound???
    Beth

  5. #5
    Join Date
    Dec 2005
    Location
    WA State
    Posts
    4,364
    Quote Originally Posted by bmccasland View Post
    The siren noise that the deaf chick's phone makes every time she gets a text message. (It's her personal phone). She can't hear it, so why is there a sound???
    She probably has no idea that it is on.... (some kind of default or someone's stupid idea of a joke). I had a teacher in high school who had no high frequency hearing left. As well as causing lots of other misunderstandings "b" c? "b!", d? "B!!", e? NO "B!!!- AS IN BOY"...... his digital watch alarm would go off every day at about 10 min until the end of class. At just about the end of the year someone finally mentioned it. He had no clue that it was ever going off.... (and wanted to know why no one had told him sooner)
    "Sharing the road means getting along, not getting ahead" - 1994 Washington State Driver's Guide

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  6. #6
    Join Date
    Sep 2007
    Location
    Uncanny Valley
    Posts
    14,498
    Traffic. As in, driving five hours on the freeway and being able to use the cruise control and/or listen to music for maybe two of those hours. And the antecedent to this kind of traffic, the absence of a viable rail system in the USA.

    Having to ask a restaurant server for water more than twice.
    Speed comes from what you put behind you. - Judi Ketteler

  7. #7
    Join Date
    Nov 2007
    Location
    Western Canada-prairies, mountain & ocean
    Posts
    6,984

    Amtrak abit better than Via Rail in Canada for coverage

    Quote Originally Posted by OakLeaf View Post
    Traffic. As in, driving five hours on the freeway and being able to use the cruise control and/or listen to music for maybe two of those hours. And the antecedent to this kind of traffic, the absence of a viable rail system in the USA. .
    Well, Amtrak network travels a little abit more throughout the vastness in the US ..compared to Canada.

    If one checks VIA Rail in Canada, which is our only cross-Canada rail system, it's very thin and limited in terms of its geographic coverage. Really spartan coverage in the hugeness of Canada.

    Of course both Canada and U.S. have problems in certain trains arriving on time. It continues to amaze me how pinpoint accurate the European trains are...but then I don't know about their lines in snowier areas.
    My Personal blog on cycling & other favourite passions.
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