Seems like you should at least take a trip to Ireland to do the fitting and get the bike. Maybe ride it around Ireland for a few weeks.![]()
Seems like you should at least take a trip to Ireland to do the fitting and get the bike. Maybe ride it around Ireland for a few weeks.![]()
An Ireland pub crawl by bike...ya know, that's not a bad idea. Thanks Tulip!![]()
Since I'd raised this thread earlier, I wanted to post an update now that the purchase is complete.
I ordered an FP7 frame because I could not get one locally (here it is sold a complete bike only). I thought their price was quite low on the frame, based on the cost of the complete bike here. I also bought some 3T bars and Look pedals because their prices were quite a bit lower than I found on the same models here. They list prices in sterling with VAT tax included, but on the website you can change currency & delivery location on the website to get an idea of actual price. The price lowers when you change delivery location to the USA because they remove the 15% VAT Tax - that helps a lot!
Overall, I give the purchase experience a B+ and I would not hesitate to purchase from them again. I had written several emails prior to purchasing and they replied promptly (allowing for the 8 hour time difference). Their replies were a little short/terse; maybe not quite as helpful as they could have been. I notice they are advertising to hire 3 new people on their website, so maybe being understaffed is why they don't go into much detail in their replies.
They require credit card orders to be made with a card that is "3D secure". The first time I tried to order, it was with a card that wasn't signed up for 3D security and so the order was cancelled; I had to re-submit the order with a different card. But I verified that I was only charged once and I think extra security online is never a bad thing.
They took a few days to actually get the order packed and shipped, but they didn't date the invoice until the shipping date. Because of that I was still able to submit my warranty registration within the manufacturers 10-day period to get extended warranty. Shipping to the USA was free - HUGE plus there - and it took 6 days to get here once shipped. No import duties.
So, B+ because the emails could have been a little more helpful and took a few days to process the order. You definitely lose some convenience dealing online and in a different time zone - but I'm super-happy overall to have gotten *exactly* what I wanted, at a great price.
Now I just have to get her built up, and of course post some pics here when she's ready to ride!
Irish pub tour by bike would have made it an A+, I'm sure. Glad it worked out for you.