Flying with a bike....

[kenyonchris]

I called the LBS...which has three locations and is THE bike shop in this area...(my husband rides on their team, so, in fact, is paid by these guys...I have griped about the fact that they are rude in the past). I said, "Hey, I am so and so, Mr. So and so is my husband, he rides for (insert team name) and he suggested I call because we are flying to California with the bikes and he thought you guys might have some hard cases we could borrow or rent."
Answer from bike shop guy: "(long pause) no."
Me: "No? Ok....hmmm."
Long pause.
Me: "You sell them?"
BSG: "Of course."
Me: "Well, ok. Thanks, then. Ta ta."

So I think I am of course the biggest idiot in town. Apparently, RENTING a case was like renting shoes or something....just not done. However, when I drove across town today to pick up our packets for Tour Dallas on Saturday I asked the very friendly girl there about BUYING a case and she said (helpfully), "you know, we rent them."

Well, flip me a fish. I was so happy! I told DH about the exchange. He called and pulled himself off the race team and told them that they had just lost a customer AND a teammate.

And it is costing $60.00 per bike for two weeks to rent the cases. And I have no problem giving this bike shop my money!

[OakLeaf]

KC, good deal!

Amanda, reassembly out of a hard case is next to nothing. No need to pay a bike shop. (I'm not sure how much more disassembly has to happen with a cardboard box, if any.)

To pack in a hard case, all that comes off are the wheels, the pedals, the handlebars (with the stem, or leaving the stem on the steerer tube, depending on how your bike fits), the seatpost (with saddle attached) and the rear derailleur. Quick-release skewers come out of the hubs and tires get somewhat deflated. I disconnect my front brake cable to give me more flexibility of where to pack my handlebars, but that's not necessary with all bikes. I think with a smaller bike, the shorter head tube means shorter cables and that's why I have to do that. That's it.

Put some masking tape around your seatpost to mark your seat height, put a couple of unobtrusive dots on your handlebars or steerer tube with a Sharpie to mark the tilt and/or the horizontal alignment. Or, if those parts are graduated, just make a note of where you had them set. Then reassembly is a snap. I've done it in the FedEx depot parking lot. You want to be prepared to re-adjust the cables in case something gets tweaked in transit, but I've actually never had to, other than re-setting the brake cable that I disconnect.

[Blueberry]

However, when I drove across town today to pick up our packets for Tour Dallas on Saturday I asked the very friendly girl there about BUYING a case and she said (helpfully), "you know, we rent them."

Well, flip me a fish. I was so happy! I told DH about the exchange. He called and pulled himself off the race team and told them that they had just lost a customer AND a teammate.

Love it! Some shops just seem to not *want* to get customer service. I'm so glad things are working out for you, and hope that you have a wonderful vacation!!