Hi everyone, thanks for the excellent advice. I called my fit guy, and he said no problem, we'd try again. He even asked me to come in tonight, which was very nice, but i already have plans. He also said he'd check it out for no extra charge. So I will probably go in tomorrow.

also, I should have clarified that the other fit i got was for another bike entirely. It just worked the first time so I never had to go back.

My knee pain is usually patellar tendonitis, above the knee pain, but this fit kind of made my whole knee hurt. i've got pain where the IT band attaches near the knee, the typical patellar tendonitis pain, pain behind my knee and pain on the inside of my knee. I took a sharpie and circled all the areas after my ride, hopefully they'll survive till my fit! Since there are so many areas that hurt, I don't know if we'll be able to pinpoint a certain thing (like seat was too high, cleats off, etc) but I'm still hopeful that we'll make progress.