Sounds like a couple of you encountered the dreaded "basic tarrif rate" on international calls aka "I could have flown there for less"![]()
Again, not policy, speaking for myself, my training/philosophy is get that rerated to the cost with a plan. I'd do that for a charming rabbi or for the customer who was just cursing at me and then flushing, ewww![]()
![]()
Next up maybe the dreaded prorated charges or maybe cramming (weird stuff that appears on any bill but was not ordered by you).