Quote Originally Posted by Running Mommy View Post
and ALL of that they should have found in the super mega grande 95.00 tune up!
You'd think! That's why we did that. Super disappointed. I've been going to this shop for maybe 10 years - and they have always done right by me, so talking to the owner is not out of the question.

I will find out more answers to these questions tonight. In the meantime, here is what I do know:

- One of the things they did when we brought the bike back was tighten the cable tension. They may have made it too tight, and they did it after making some other changes on the front, including changing the position/height of the <something that wraps around the tube> on the tube next to the chainrings. At this point, making it tighter does not seem good. But if it's looser it wont shift at all.

- No, they did not replace the cables or chain or anything. They were supposed to call me if that was necessary and ask.