Cavalletta is home... LBS problem

[Blueberry]

well, he was very nice and agreed to change my bill. He admitted that he must have spaced it out, he was making a beautiful bike, not listening to me.

ouch. anyway, he said he hoped I would grow to like the bike. Of course I do, it's gorgeous. and the price is better now.
thanks everyone. boy, got my stomach all riled up over this! and the guy was as sweet and non confrontational as one could hope.

Thanks so much for reporting back. I'm glad it worked out - and I'm sure it will continue to serve you well!

We're working on buying frames (elsewhere - in no way related to anything posted here or elsewhere on TE - just different types of frames), and it's such a leap of faith!

[Biciclista]

the scariest thing for me was trusting these guys to make a bike that actually fit me. And they did!

[MartianDestiny]

Glad they made it right for you. Sounds like a pretty good guy to work with, especially compared to some I've seen and heard about in the bike world.

[LilBolt]

Good to hear everything worked out.

[Chile Pepper]

So glad that worked out well, at least on the financial side. Do you think you'll come to love the new look?

[Biciclista]

oh yes, what's not to love!? they did a great job.

[Triskeliongirl]

I've been out of the country so I just saw this now. So glad it worked out!! I am sure you were just upset about paying for stuff you didn't ask for. It was funny. One night in switzerland, we had a bottle of house wine with dinner. At one point we thought they were charging us $49 for it, and we were upset and said it tasted nasty, but when we found out it was $19, we were fine with it. Just mis-read the european 1 for a 4 on the bill! If you think you are paying more for something than planned, it can really color the whole experience.