Cavalletta is home... LBS problem

[Biciclista]

Roguedog, i wasn't mentioning any names on this thread for a reason.
Can you change your post?

They have done a lot of good work for us. my bike is gorgeous, light, fits me perfectly. They are airheads. what can i say?

[LilBolt]

He forgot to include charges for some labor-intensive masking on a job they just did for me. I would have gladly paid...they did a beautiful job...but he let it go. I think it is just the way they do business, pretty loose. Not good when you are getting things you didn't plan to have done, but they've also done a lot of 'little things' for people gratis. Hopefully everything will work out to your satisfaction.

[roguedog]

umm.. ok... apologies but um.. i don't know how to edit. i don't see an "edit" button?

I think i past some edit "time bomb" or something... cuz I just edited this post fine...

[Biciclista]

well, he was very nice and agreed to change my bill. He admitted that he must have spaced it out, he was making a beautiful bike, not listening to me.

ouch. anyway, he said he hoped I would grow to like the bike. Of course I do, it's gorgeous. and the price is better now.
thanks everyone. boy, got my stomach all riled up over this! and the guy was as sweet and non confrontational as one could hope.

[Blueberry]

well, he was very nice and agreed to change my bill. He admitted that he must have spaced it out, he was making a beautiful bike, not listening to me.

ouch. anyway, he said he hoped I would grow to like the bike. Of course I do, it's gorgeous. and the price is better now.
thanks everyone. boy, got my stomach all riled up over this! and the guy was as sweet and non confrontational as one could hope.

Thanks so much for reporting back. I'm glad it worked out - and I'm sure it will continue to serve you well!

We're working on buying frames (elsewhere - in no way related to anything posted here or elsewhere on TE - just different types of frames), and it's such a leap of faith!

[Biciclista]

the scariest thing for me was trusting these guys to make a bike that actually fit me. And they did!

[MartianDestiny]

Glad they made it right for you. Sounds like a pretty good guy to work with, especially compared to some I've seen and heard about in the bike world.