There is not another bike store in my town and the bike club here seems more of a click than anything else. If you aren't fast, with an expensive bike then they don't seem to want to help SadieKate you used some technical terms I have no idea what they are. Heck, a cassette to me is something that used to play muscic. I guess I will just have to call another store in another town and hope they treat me fairly or just scrap the whole thing. Thanks for the information. I am a little frustrated and have been thinking I should just change exercise modes. I just got into cycling last summer and then this past summer this happens to my bike which I had only had since April and the hurricane hits my town so there is still much debris such as roofing nails etc on the roads. Sorry to sound so pitiful but it has been a hard past several months in Louisiana