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  1. #16
    Join Date
    Jun 2002
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    Mrs. KnottedYet
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    9,152

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    I still think they do an amazing job for very little. Like the time I reused an envelope (tip, don't do that if it has one of those barcode things. Regardless of what you write it goes THERE. Duh Hey, I have an excuse; I was at the airport, had paid all my bills over the phone but needed to mail a check and had that one envelope).

    They got it back to me with a lovely little personal note.

    OTOH with all their losses to e-mail, autopayment, paying online, plus I think all of us are trying to reduce our carbon footprint, protect our privacy and get rid of junk mail ... so what does USPO do?

    They try to compete with UPS, Fedex, DHL etc.

    The one thing they have an exclusive on is letters. Nobody UPS's a holiday card that I know of.

    Imagine if they got into the business of "bringing back the letter" with shops right inside the post offices with cards, lovely stationary and invites, local post cards, chisel tip pens and calligraphy books, real address books as opposed to ones built into your phone, those little lap top writing desks ....

    when they make me Postmaster General that's what I'll do.
    Last edited by Trek420; 12-26-2009 at 07:11 PM.
    Fancy Schmancy Custom Road bike ~ Mondonico Futura Legero
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  2. #17
    Join Date
    Apr 2006
    Posts
    3,867
    Just like any business with a lot of branches, the service you get depends a lot on the quality of the management and personnel at the local level.

    I had terrible service in Memphis, at my job. Rude employees, misdelivered mail, lost mail. Pretty good service at my home in the suburbs. In my current town of 20,000, our post office is most excellent. Friendly clerks and carriers, helpful when you need something, not so put out by the odd request. Your experience of it depends on how good the management is at the local PO.

    My husband was involved in the installation of optical readers for the USPS in the 1990s. Yeah, they want and desire standardization of the typefaces used to address letters, but you would be really surprised at how good they are at deciphering handwriting. I don't see why something as uniform as calligraphy would be harder for the machines to read. They build that ability into the machines. I can imagine they're even more advanced now.

    Karen
    ~~~~~~~~~~~~~~~~~~~~~~~~~~
    insidious ungovernable cardboard

  3. #18
    Join Date
    Aug 2008
    Location
    under the Tucson sun
    Posts
    485
    Quote Originally Posted by salsabike View Post
    Quote Originally Posted by badgercat
    Of course, the postal service is not perfect, but I'm still amazed that I can send a letter across the country in a few days for less than half a dollar.
    Actually, I think the USPS does an incredibly good, prompt, and reliable job for not a ton of money on our parts.
    Your use of "actually" makes me think that you think that I was implying something to the contrary so I just wanted to make sure my previous comments were clear. I think using the USPS is a great value for the services provided.

    [However, I concede that my experiences with them have been less extensive than others who have been weighing in on this thread (business owners, etc). I probably only mail a handful of packages a year, and a few dozen letters/cards/bills/etc, so I'm kind of a small fish in that pond.]

  4. #19
    Join Date
    Jul 2008
    Location
    Singapore
    Posts
    307
    I'm so angry with USPS because they lost 2 packages I ordered, but the manager at the post office insisted that it was delivered. We were actually up when the mail was pushed through the door but no package, but the system shows they were delivered. Even the postman remembers that there was no package on one of the days.

    I had some USPS packages delivered before the holiday season that were fine, and also packages last year ALL arrived promptly. they must have hired some extra shifty hands this year.

    Unfortunately I had to return home and my BF is not in town to deal with it for now. I suspect someone in the back room scanned the packages as delivered, but kept it for himself or chucked it somewhere. Because of them I have some jerseys paid for but never received as well as shea butter. Total value, more than $100.

    I know postal workers have a tough job, but there needs to be some accountability. I could not even call in to find out what had happened. they manager (first time i went in to the post office to check what happened) just shrugged and told me it was probably stolen off my front step. (never happened in the 24 yrs my bf lived at the same place. all the neighbours have packages out on the step all day. we've had all kinds of valuable stuff too.)

  5. #20
    Join Date
    Jan 2006
    Location
    Pacific Northwest
    Posts
    3,436
    Quote Originally Posted by badgercat View Post
    Your use of "actually" makes me think that you think that I was implying something to the contrary so I just wanted to make sure my previous comments were clear. I think using the USPS is a great value for the services provided.

    [However, I concede that my experiences with them have been less extensive than others who have been weighing in on this thread (business owners, etc). I probably only mail a handful of packages a year, and a few dozen letters/cards/bills/etc, so I'm kind of a small fish in that pond.]
    No, Badgercat---I did think you were saying something positive, and I was seconding it. I didn't think you were implying anything to the contrary.
    Last edited by salsabike; 12-26-2009 at 10:45 PM.
    "My predominant feeling is one of gratitude. I have loved and been loved;I have been given much and I have given something in return...Above all, I have been a sentient being, a thinking animal, on this beautiful planet, and that in itself has been an enormous privilege and an adventure." O. Sacks

  6. #21
    Join Date
    Dec 2007
    Posts
    1,333
    the SPCA always sends me lovely return address stickers every year, so I always put a little bit of cuteness on my cards.

    I've so far *touch wood* not had anything get lost in the mail, though I have had FedEx outright steal one of my packages (expensive ski goggles). It was so brazen, considering it had a tracking number, they claim it got "lost". They must think I'm a moron if I'm to believe that.

    They settled on insurance but only paid $100 CANADIAN when I paid $140US. Something to do with it being claimed in Canada. I was so mad.

    I do have to give kudos to the post office for being able to decipher my chicken scratch. Sometimes I'm in awe of how horrible my handwriting is.

  7. #22
    Join Date
    Aug 2008
    Posts
    2,841
    Deeiamond, are these packages you're receiving in Singapore or in the US? If it's Singapore, I'm not sure it's the USPS fault.

    Shootingstar, If you want to continue using calligraphy, just mail your letters out earlier (like early november) so that they have time to be hand sorted. There are just way too many people in the US and or Canada all of whom are sending Christmas cards and packages at one time to expect the post office to have enough personnel to hand sort letters or packages that can't be scanned by a computer. I think your relatives are just tearing open the envelopes anyways, so whether or not the the address is written pretty is somewhat immaterial - but possibly your relatives are a lot more sentimental than I am. I keep envelopes if I need the return address, and since yours didn't have one, I'd've just tossed it after possibly admiring your calligraphy for a few seconds... However, as a compromise you could do calligraphy on an envelope and then put that envelope in another one that you address in block letters.

    That being said, I have terrible handwriting and the USPS always manages to get my letters or bills where they need to go on time.

    I use USPS when I sell on ebay, buy as well... So maybe 5-10 packages a month for a few years. I've only ever had 1 thing go astray. So they've almost always done a good job for me.


    I rarely go to the local post office, because I can do most of it online and put in a request for the post man to it up. I do find a lot of employees in the post office cranky and have been yelled at by them a few times in the last couple of years... And they get really irked when you print out a shipping label and then a few days later drop it off at the post office. So I don't go I can't say that I've ever been yelled at by a UPS or a fedex employee, however.

    What I do find annoying is the USPS refusal to track packages. Yes, they technically have it with express mail, and you can often get info off a priority mail label... But half the time I have ebay packages being mailed overseas with priority or express mail and all I can see on the tracking is... "shipping label created" and then about two weeks to a month later, I'll get feedback from the buyer saying they received it... I just cringe everytime that happens, because I know at some point some buyer is going to take advantage of the fact that I have absolutely no proof of delivery to file a claim against me on ebay. I do ocassionally have buyers emailing me saying "the tracking says nothing, did you actually send it??" and I will ask them to wait another week or two and tell me if it shows up. It has invariably shown up, but packages should not leave the country without being scanned in AT ALL. The last time, it took nearly 2 months for a pair of shoes to get delivered in Australia... and luckily the buyer was very patient with it... but I had no proof that I'd sent the package.

    If I call and complain, USPS will say "we don't offer tracking on priority mail packages" Even if these ones have delivery confirmation. It can't be all that hard if it's already in place for express mail packages, and come on... fedex & ups manage.

  8. #23
    Join Date
    Dec 2007
    Posts
    1,333
    Catriona, I've often thought the same thing as well with international shipping and "lack" of tracking. But as I was explained by the postal worker, once a package leaves the country, it's no longer in their hands. I guess every country has their own tracking system, and it's not standardised. It makes sense.

    So, as far as Canada Post is concerned (and likely the same for USPS), the package was sent and that's about as much as you'll get.

  9. #24
    Join Date
    Aug 2008
    Posts
    2,841
    Quote Originally Posted by badger View Post
    Catriona, I've often thought the same thing as well with international shipping and "lack" of tracking. But as I was explained by the postal worker, once a package leaves the country, it's no longer in their hands. I guess every country has their own tracking system, and it's not standardised. It makes sense.

    So, as far as Canada Post is concerned (and likely the same for USPS), the package was sent and that's about as much as you'll get.
    Well, I'd like to know that the package has been picked up & left the country and they can do that, they just don't always. Most of the time I create a shipping label and the status never changes from the following, even with me requesting delivery conformation or signature confirmation. I know this package was delivered, but it never showed up on tracking info:

    Label/Receipt Number: 9121 7850 9140 1244 7240 36
    Class: Priority Mail®
    Service(s): Signature Confirmation™
    Status: Electronic Shipping Info Received

    The U.S. Postal Service was electronically notified by the shipper on October 24, 2009 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. No further information is available for this item.





    It's bunk that they can't do tracking out of the country. About 1/4th of the time I actually get tracking of a package, saying when it was picked up, when it left the country,entered foreign customs, etc. Here's a package that I sent to Canada with tracking:


    Label/Receipt Number: CQ33 5695 108U S
    Class: Priority Mail International Parcels
    Service(s): International Parcels
    Status: Delivered Abroad
    Your item was delivered in CANADA at 11:43 AM on October 17, 2009.
    Detailed Results:

    * Delivered Abroad, October 17, 2009, 11:43 am, CANADA
    * Attempted Delivery Abroad, October 14, 2009, 2:13 pm, CANADA
    * Attempted Delivery Abroad, October 14, 2009, 11:59 am, CANADA
    * At Foreign Delivery Unit, October 14, 2009, 8:13 am, CANADA
    * Out of Foreign Customs, October 09, 2009, 4:03 pm, CANADA
    * Into Foreign Customs, October 09, 2009, 11:41 am, CANADA
    * Arrived Abroad, October 09, 2009, 11:41 am, CANADA
    * International Dispatch, October 08, 2009, 7:03 am, FOREIGN CENTERJERSEY CITY NJ 099
    * Arrival
    * Electronic Shipping Info Received, October 06, 2009


    Here's the tracking of a package I sent my cousin:
    Detailed Results:

    * Delivered Abroad, October 03, 2009, 11:55 am, GREAT BRITAIN
    * At Foreign Delivery Unit, September 28, 2009, 6:38 am, GREAT BRITAIN
    * Out of Foreign Customs, September 27, 2009, 4:52 pm, GREAT BRITAIN
    * Arrived Abroad, September 27, 2009, 4:47 pm, GREAT BRITAIN
    * International Dispatch, September 25, 2009, 11:19 am, ISC NEW YORK NY(USPS)
    * Arrival
    * Processed through Sort Facility, September 24, 2009, 8:15 pm, LINTHICUM HEIGHTS, MD 21090
    * Electronic Shipping Info Received, September 24, 2009

  10. #25
    Join Date
    Apr 2008
    Posts
    3,176
    I love that it says "delivered in CANADA" as if there were only one mailbox.

  11. #26
    Join Date
    Dec 2005
    Location
    around Seattle, WA
    Posts
    3,238
    I've been amused at my local mailman's attempts to hide or protect packages that he delivers. My current house has a small stoop with shrubs on either side, so from the street view, you can pretty much see everything. If the package is too big for my house box, he puts it between the screen door and the wood door. Too big to sit between the doors, he puts it behind the shrubs. One rainy day, the package was behind the shrubs, with the welcome mat on top.
    Beth

  12. #27
    Join Date
    Apr 2006
    Posts
    3,867
    What a nice guy!

    We got our favorite carrier back recently, after a woman did our route who was stupid enough to reach over the fence and try to pet a dog who obviously hates all mail carriers.

    Anyway, I spotted him wearing a Livestrong bracelet a long time ago, then he asked my son about the bike rack on the back of my Beetle. So, he's a cyclist, though I've never talked to him about it. But today...I saw him passing us in his mail truck, smoking a cigarette and TEXTING with both elbows on the wheel (and my son said, "And he was driving on the WRONG side of the vehicle!) (Texting while driving is illegal in my state now.)

    We still love him as a mail carrier, though.

    Karen
    ~~~~~~~~~~~~~~~~~~~~~~~~~~
    insidious ungovernable cardboard

  13. #28
    Join Date
    Jul 2008
    Location
    Singapore
    Posts
    307
    Quote Originally Posted by Catriona View Post
    Deeiamond, are these packages you're receiving in Singapore or in the US? If it's Singapore, I'm not sure it's the USPS fault.
    The US. In Singapore, they don't leave packages unattended, its all signature, and the postal service is brilliant. then again, the country is tiny, so can't really compare...

  14. #29
    Join Date
    Jul 2008
    Location
    Singapore
    Posts
    307
    Quote Originally Posted by bmccasland View Post
    I've been amused at my local mailman's attempts to hide or protect packages that he delivers. My current house has a small stoop with shrubs on either side, so from the street view, you can pretty much see everything. If the package is too big for my house box, he puts it between the screen door and the wood door. Too big to sit between the doors, he puts it behind the shrubs. One rainy day, the package was behind the shrubs, with the welcome mat on top.
    such a nice man!!! wish the temp postman at my bf's place in the US was so nice. (the regular salesman was nice)

  15. #30
    Join Date
    Nov 2007
    Location
    Western Canada-prairies, mountain & ocean
    Posts
    6,984
    Quote Originally Posted by Trek420 View Post
    I still think they do an amazing job for very little. Like the time I reused an envelope (tip, don't do that if it has one of those barcode things. Regardless of what you write it goes THERE. Duh Hey, I have an excuse; I was at the airport, had paid all my bills over the phone but needed to mail a check and had that one envelope).

    They got it back to me with a lovely little personal note.

    OTOH with all their losses to e-mail, autopayment, paying online, plus I think all of us are trying to reduce our carbon footprint, protect our privacy and get rid of junk mail ... so what does USPO do?

    They try to compete with UPS, Fedex, DHL etc.

    The one thing they have an exclusive on is letters. Nobody UPS's a holiday card that I know of.

    Imagine if they got into the business of "bringing back the letter" with shops right inside the post offices with cards, lovely stationary and invites, local post cards, chisel tip pens and calligraphy books, real address books as opposed to ones built into your phone, those little lap top writing desks ....

    when they make me Postmaster General that's what I'll do.
    After checking with a few folks, found out people are finally getting their cards.

    By some miracle, my parents even got their card, after the postal code was corrected by post office. Postal code I had was from their previous address...um..8 years ago. Which I got from a database. Database therefore not cleansed.

    Anyway. A happy ending. I wonder if the calligraphy lettering on front helped motivate them to look up postal code. You know, do a good deed when the address made effort to have card envelope look nice?

    I like to fantasize.

    Yes, Trek, l love handmade paper, my calligraphic chisel tip pens (my ink bottles are still around and the steel nibs), fine tissues, mulberry papers, etc. It must be the sensory experience of feeling and seeing textured fine papers.
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