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  1. #1
    Join Date
    May 2008
    Location
    northern Virginia
    Posts
    5,897
    Quote Originally Posted by moderncyclista View Post
    Well, bottom bracket cracking would be rare and possibly under warranty. It might be hard to re-weld a bottom bracket - to be fair. Bianchi isn't known for good customer service on warranty claims. Trek on the other hand has been good to me in the past.
    It's at least 10 years old, so I doubt it's under warranty. Anyway I just sent him an email asking if he had looked into the possibility of having it repaired. Could be that they've already determined it's not possible.

  2. #2
    Join Date
    Dec 2009
    Location
    lost in my own thoughts
    Posts
    301
    Quote Originally Posted by ny biker View Post
    It's at least 10 years old, so I doubt it's under warranty. Anyway I just sent him an email asking if he had looked into the possibility of having it repaired. Could be that they've already determined it's not possible.
    Trek has a lifetime warranty on their frames (if you're the original owner and bought from a licensed Trek dealer.) What they'd probably do is replace the whole thing with something comparable. I'm really not sure how Bianchi handles warranty claims, so I'm guessing from how Trek handles them.
    "Things look different from the seat of a bike carrying a sleeping bag with a cold beer tucked inside." ~Jim Malusa
    2009 Trek 520-Brooks B-17 Special in Antique Brown
    2010 Surly Long Haul Trucker-Brooks B-17 Standard in Black
    1983 Fuji Espree Single Speed-Brooks B17 British Racing Green

 

 

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