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  1. #1
    Join Date
    May 2007
    Location
    San Antonio Heights, CA (Upland)
    Posts
    1,067

    Other 100% Satisfaction stores like REI & Performance Bike???

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    Does anyone know of any stores I can try an SMP Glider Lady from that I can try and return at any time used? REI does this and I recently learned that Performance Bike does, so I bought my new Sidis from them in case I decided they didn't work for me. I even called them to make sure I understood the policy. There's no time limit for returns and I can send it back used. Awesome! However, they don't have the saddle I'm looking for.

    I can get my LBS to order it for me and ride on it a few times, but I'm worried a few times won't be enough to really know. I rode on this saddle for five minutes the other day on someone's bike in our club and it SEEMED like a perfect saddle for me. But you never know without longer rides.

    I found a site, theprostuff.com, that I can order a saddle with a $20 deposit and try for a week. If I don't return it after a week they charge me the rest of the saddle amount. They had a lot of SMP's, but I didn't see the Glider Lady. I emailed them to see if they have it, but this would basically be the same thing as having my LBS order it for me and let me try it a few times without the hassle of shipping it back.

    Anyone???
    GO RIDE YOUR BIKE!!!

    2009 Cannondale Super Six High Modulus / SRAM Red / Selle San Marco Mantra

  2. #2
    Join Date
    Jun 2009
    Location
    Weir, TX
    Posts
    403
    There are something like half a dozen stores near me that carry the SMP line (or can order one for you) and all as far as I am aware have a 30 day satisfaction guarantee... so you might check around with your LBS's. SMP will also email you a list of retailers if you request one.. and some of those retailers may even email you directly (I think 3 or 4 of the 6 on the list I got actually emailed me.. nothing pushy, just a friendly little note to let me know they carried the SMP line, as well as who to contact within the store).

    To be honest I didn't expect there to be as many retailers as there actually were... I don't think all of the "retailers" actually stock the saddles in store (all can order for you), but I know based on emails I received which ones do, and which one actually carries nearly the full line (which is most likely where I'll be going if/when I want to try something out other than my TRK)

    From what I know of the SMP saddles (based on what I read before buying mine), it's a love/hate thing.. you either love them, or they just plain don't work for you... so if you tried one and liked it initially, odds are good that you wouldn't hate it if it bought your own. I love the cutout

 

 

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