Quote Originally Posted by jesvetmed View Post
Turns out the screw had fallen out completely on one side of the cleat! Hmmm... I think I'll use some locktite when I replace it.
That's what happened to me too - one screw fell out, and the other was loose, allowing the shoe to rotate all the way around without being able to clip out. I didn't know about Locktite until my DH informed me. Lesson learned!