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  1. #8
    Join Date
    Aug 2006
    Location
    Vermont
    Posts
    1,414
    Quote Originally Posted by uforgot View Post
    I would really be careful ordering from Nashbar (and Performance). Several of us have had our credit cards compromised by them. Fortunately my cc company spotted it and issued me a new card and froze my old account. I won't be using it again with them.
    Do you know what annoyed me most by this incident? The fact that they sent me a nice apology letter and a coupon for 30% off my next purchase -- but the coupon code expired 30 days after the date of the letter. Since you discovered and reported the breach a good six months after it happened, couldn't you give me at least 90 days to use my consolation coupon?

    I actually might have used it -- I will frequently buy consumable items in bunches at Nashbar (like tubes, they often have good deals on tubes so I'll stock up). I am not prepared to condemn them forever because of a security breach, since this kind of breach happens with increasing frequency, and I think it does happen to companies that take privacy and data security seriously. But I was out of town for most of August (the month in which I received the letter), so I was outta luck.
    Last edited by VeloVT; 09-02-2009 at 12:11 PM.

 

 

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