Do you know what annoyed me most by this incident? The fact that they sent me a nice apology letter and a coupon for 30% off my next purchase -- but the coupon code expired 30 days after the date of the letter. Since you discovered and reported the breach a good six months after it happened, couldn't you give me at least 90 days to use my consolation coupon?
I actually might have used it -- I will frequently buy consumable items in bunches at Nashbar (like tubes, they often have good deals on tubes so I'll stock up). I am not prepared to condemn them forever because of a security breach, since this kind of breach happens with increasing frequency, and I think it does happen to companies that take privacy and data security seriously. But I was out of town for most of August (the month in which I received the letter), so I was outta luck.




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