First trip to the LBS - and a question!

[TrekWSDmechanic]

Amy,

If the first dealer you went to happens to be a Trek or Fisher dealer, would you mind naming and shaming?

I only ask because we have a program by which one of the four of us demo chicks will go into a store to conduct staff trainings on providing top notch customer service to women. This is free for our dealers, and if the one you were in is a Trek dealer, then we obviously need to follow up to make sure that this sort of behavior, which we teach against, doesn't happen to someone else.

[GulfCoastAmy]

If the first dealer you went to happens to be a Trek or Fisher dealer, would you mind naming and shaming?

I only ask because we have a program by which one of the four of us demo chicks will go into a store to conduct staff trainings on providing top notch customer service to women. This is free for our dealers, and if the one you were in is a Trek dealer, then we obviously need to follow up to make sure that this sort of behavior, which we teach against, doesn't happen to someone else.

I'm not sure if they are or not. I'm sending you a PM with the name of the store. That si so cool that you do staff trainings on customer service to women. Huge kudos to you!!