Oh goodness! I know your pain. I went to 3 LBS and ended up buying from the one I liked the least ONLY because they had a deal I couldn't refuse. I visited this LBS 3x, and with every visit it just seemed to get worse. So bad that when I mentioned adding shims to the shifters, the employee said under his breath, "You're killing me...". Pretty nice, huh?

On the upside, I went back there yesterday to purchase a few things with my 10% discount, and the guy that waited on me was soooo nice and understanding and really took the time to help me out. I really, really wish he was the one who had sold me the bike - he was standing right there the day I bought it, but the other guy beat him to me. It just left a bad taste in my mouth, but the other guy helped redeem the shop again.