stressed at work

[solobiker]

let me see if I can explain it a little better. In there area of health care where I work everything is based upon "productivity" which is how many hours I spend treating patients divided by my time in the building. In my building where I work they "require" 85% productivity which for me is pretty much not achievable as I have several meetings to go to and I have a lot of other nonbillable issues to address. Lately, though no fault of my own, my patient caseload has been lower then usual due to lack of admissions...however I still have all of the other responsibilites so logically my productivity will be down slightly. I am able to keep the therapists under me at 90 or better and I am at about 75. It still is not good enough. I get those calls from my immediate boss. Then since I am contracted into the building they are always asking me to help out with "nonbillable" issues which I want to do since they are my customer and I am there to help, but then again I here it from my boss and his boss. It all comes down to #s to them and they don't see the big picture. There is a lof of other C*** too (excuse the language) Hope this makes a little more sense. It is just frustrating as it seems so top heavy (the company) as they don't generate any revenue. All they do is harp on the worker bees.

[solobiker]

This is also the same company that was not completly honest with me upon my hire 1 year ago. They never mentioned having to work weekends and in my employee handbook it says that I have 6 holidays off. Well, guess what i do have to work weekends and I dont get any holidays off.

[Deborajen]

I can relate to the "top heavy" frustration. I answer to an administrator who tells me to "do ____ amount of work," but he doesn't have enough practical/hands-on know-how about my work to know if what he's expecting could be done in an hour or a week. Then I supervise employees, sometimes do the same work as they do, plus I have meetings & handle the big issues and a lot of other stuff that comes up that my boss should handle but isn't there to handle because he's "at a meeting" - nobody ever knows where or what for, and the owner physicians never seem too concerned about his absence.

The docs gave the administrator a job and a title, but no job description and no clue of what to expect of him. He can pretty much do no wrong, not that he really has to do anything. The employees I supervise sometimes get frustrated with me because issues take so long to get resolved, but my hands get tied trying to educate and re-educate the manager, plus juggle all the other work.

Well, hang in there. Like you said, you can't control your patient load. Don't let the ba$tard$ get to you. It's "fun" being in the middle but, yeah, at least we have jobs.