WOW! I'm sorry that this thread has upset some people; I truly don't think that it was intended that way. Communicating online is something that people do several times a day, but there are lots of misunderstandings simply because we aren't talking to each other face to face.

I know several shops that don't work on Wallyworld bikes, and that's their choice. Like so many of you have mentioned, I choose to educate people on the difference and have sold many bikes because of it. However, it does take alot of time to do this, and perhaps some shops simply choose not to MAKE the time.,,, it's not up to me to judge them for that.

Every one of us has something that we don't have a lot of experience with, and it's wonderful when people will take the time to educate us.

I for one, have been in the situation where business is slow and it's very scary. The bike world is not one where we will become wealthy... it's more of a lifestyle than anything else. It's one where you will always have customers that you love, and others that will drive you crazy... but that's life in the real world. Running a business is simply another life lesson, and one that we learn from each and every day. The issue that I do have with this post is this: for the most part we can't choose who are customers are, all we can do is give them the best service that we can. We will always have customers that are saints, and others who remind us how wonderful some people are. I for one, don't understand where venting about how your business is doing or NOT doing is helpful online. (unless it's targeted at friends, family etc) It's comfusing to read posts like that, and then to see another venting about certain customers. Perhaps I'm too old school, but it seems that it's a huge contradiction and not an impression I would want to leave with people.

This post is NOT meant to upset anyone, I'm simply sharing the view that I have whether it's shared by others or not.