Quote Originally Posted by Running Mommy View Post
Oh- and my next customer... Two older ladies that didn't know what they wanted, but they didn't want anything I had to offer because it was too fancy with those gears and cords (brake cables) and things. But the coaster brake cruisers were too "big and heavy looking" And when showing them a bike one asked "is this aluminum or metal".....
OK, this one reminds me of when I was in high school and working in a bike shop. One of my high school gym teachers came in to buy a bike, and I was showing her some 10-speeds. At one point I told her "all the parts on this bike are metric" and she said "what's metric?"

This spring we had a woman come into the shop with her new race wheels and asked us to true them. The manager noticed that the spokes were way loose and called her to tell her. Apparently she'd bought then off ebay, ie. there's somebody building and selling wheels on ebay who has no idea what correct spoke tension is. Scary...

And every once in awhile we get the customer who, when informed that the price of repairing their Walmart bike will be >$50, says "But I only paid $50 for the bike" Well, if you pay $50 for a bike and want to ride it, plan to spend another $100 in repairs. One woman last year was quite adamant that this Walmart bike was supposed to work perfectly, but of course the wheels weren't true and the brakes weren't adjusted so the wheels wouldn't even turn. Finally the manager told her to take it back to Walmart. Then she admitted she'd bought it last fall and left it sitting in her basement all winter having never been ridden, so she couldn't take it back.

RM, sorry you got slammed by all the worst customers in one day.