Just when we were about to throw in the towel...(long)

**Trekhawk** · 07-16-2009, 04:09 PM

or in Australia..

**Running Mommy** · 07-16-2009, 04:51 PM

I would LOVE to be in Australia.. Perth to be exact. So I can do Ironman WA, and not have to spend 10k to get there..

THANKS ALL for the encouragement. It really means alot to have your support.

**sundial** · 07-16-2009, 05:32 PM

That letter says so much more than what's written. You are a person of character and that defines you moreso than any sale.

**OakLeaf** · 07-16-2009, 06:04 PM

Treasure those letters. They so make it all worthwhile!

Hang in there RM. You'll make it, I know you will.

**kenyonchris** · 07-16-2009, 06:05 PM

...or Texas.

My favorite mare at the moment is called Estrella, by the way.

**TxDoc** · 07-16-2009, 06:07 PM

Originally Posted by kenyonchris

...or Texas.

+1 wishing for your shop to be in Texas

**uk elephant** · 07-17-2009, 02:33 AM

or how about a branch in Wales?

**Mr. SR500** · 07-17-2009, 02:54 AM

I love my LBS, they drive me crazy sometimes, but it's "MY LBS". Since they have opened I've changed my buying practices, and now order very little via mail order.

I'm a bike shop junkie and would love to visit your shop, it sounds awesome!

Hoping for the best and hang in there. Watch cash flow, and keep delivering that awesome experience people have come to know you for. Best of Luck!

**Selkie** · 07-18-2009, 03:40 AM

Originally Posted by sundial

That letter says so much more than what's written. You are a person of character and that defines you moreso than any sale.

This so eloquently sums it up.

I also agree with Susan and KSH. People will pay for good customer service. While I know I can get things less expensive elsewhere, I will often pay more at places where I've gotten great service. Usually one ends up spending less in the long run because a good service provider does it right the first time.

**mtkitchn** · 07-19-2009, 10:28 AM

RM,
What a great picker upper! I haven't been to an LBS in forever (not riding much this year), but maybe when I need a tune up and a ride out in the West Valley, I'll head to your shop.
Hope you guys make it.

**Trekhawk** · 07-17-2009, 03:57 PM

Originally Posted by Running Mommy

I would LOVE to be in Australia.. Perth to be exact. So I can do Ironman WA, and not have to spend 10k to get there..

THANKS ALL for the encouragement. It really means alot to have your support.

If you ever make it down this way CC and I will look after you.

**Red Rock** · 07-17-2009, 06:11 PM

RM-what a great letter to recieve. I am sorry to hear of your struggles. May you be able to start bringing in some postive cash flow. If I was in AZ, I would definately be there in your shop.

I will be thinking postive thoughts for all of you.

Red Rock

**crazycanuck** · 07-17-2009, 11:09 PM

Rm-you're one cool chick & if I were in your part of the world, i'd bring ma bike to you

I'm sure you guys will find a way to stay afloat!

btw..thanks for the mtb chatter the other day. I get to test try a small Ibis next week

& my shop's looking into xs mtb's for me! I'll keep drooling over the Pivots & one day I might be able to afford one

Thread: Just when we were about to throw in the towel...(long)

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