Kfergos-- I am really sorry you had such a bad experience with the bike shop. They changed ownership several years ago and just recently move to their new location a couple of weeks ago (don't know if this has any bearing on service). I was in there yesterday afternoon to pick up some nutritional stuff and spoke briefly with one of the owners. Most bike shops in this area are super busy the week before the stp and a lot of them are so backed up they won't even take walk-in's. They may have hired some less experienced mechanics to cover this busy time. If I were you, I would definitely bring your concerns to the owners attention either by calling or writing to them, especially if you felt the first kid working on your bike was not qualified. I do sometimes go to Woodinville Cycle which isn't too far from Bothell. They are a much smaller shop and seem to have pretty knowledgeable people there.

Have a great STP and hope to see you on the road!!!