Quote Originally Posted by Zen View Post
head/desk
Well, as a person who puts on events on public property, and who listens to a lot of complaints and "constructive criticism" I think the above response indicates that perhaps she wasn't clear with her solution to the problem.

What is done, is done. Can't change that. Acknowledge that and move on. You don't know how many times people complain to get things off their chest and never offer a solution. It may seem obvious to us that the solution is to make sure the bike paths are kept clear, or if that can't be avoided, to provide adequate notice and safety measures. But if you don't state that outright to the official, you may just sound like a complainer, and you will be tuned out. Stop talking about what happened and try to focus on what *could* happen in the future if the same actions are taken by organizers again, and how that can be prevented.

Also, offer to help make it happen next time. Don't just say, "if you need my help, let me know." Say, "I can watch the community calendar and make sure I call the museum/organization ahead of time and suggest they take the proper steps that this doesn't happen."

Eventually, if you follow up with this level of detail, marking the trail will become standard protocol, and will be included in any contracts, I'll bet. But if we just never thought of it, we just never have. Nothing to be done about it now.

Karen